FAQ

1. What makes your products unique?

Our products are carefully handcrafted with a focus on quality, elegance, and timeless design. Each piece is curated to reflect sophistication and individuality.

 

2. How can I place an order?

Simply browse our collection, add your favorite items to the cart, and proceed to checkout. You will receive a confirmation email once your order is placed successfully.

 

3. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options for a seamless shopping experience.

 

4. Do you offer international shipping?

At this time, we only offer domestic shipping within the United States.

 

5. How long does shipping take?

Shipping typically takes between 3 to 10 days depending on the item. We charge a flat rate shipping fee of $3.99 for all orders.

 

6. Can I track my order?

Currently, we do not provide tracking codes for shipments. However, you can rest assured that your order will arrive in a timely manner within the specified delivery window.

 

7. What is your return and exchange policy?

We accept returns up to 1 month after your purchase. To initiate a return, please contact us directly through our Contact Us page or email us at cartwrightculinary@gmail.com. Items must be returned in their original condition.

 

8. Do you offer discounts or promotions?

Yes! Sign up for our email list to receive exclusive offers, early access to sales, and special promotions. Follow us on social media for additional deals and updates.

 

9. How can I contact customer service?

Our friendly and highly trained customer service team is here to assist you. You can reach us via email at cartwrightculinary@gmail.com or through our Contact Us page.

 

10. What is the story behind Cartwright Culinary?

Cartwright Culinary is proud to be a black-owned business. By supporting us, you're helping empower a local business and promoting a brand that values quality, creativity, and independence.